Refund Policy

No Online Transactions

The Nomikai website does not process product purchases, alcohol delivery, subscriptions, reservations, paid event bookings, or any other online financial transaction.

Refund Position

Because no payment is collected through this website, no website-based refund, return, exchange, cancellation, shipping reimbursement, chargeback or payment dispute can arise from use of this platform.

Business and Distributor Enquiries

Distributor, stockist, collaboration, media or export enquiries submitted through this website are informational communications only unless later documented in a separate written agreement by authorised representatives.

Third-Party Purchases

If a consumer purchases any product through an authorised offline retailer or future third-party channel, refund or exchange requests must follow that retailer's policies and applicable law.

Future Ecommerce

If direct online sales, paid reservations or ecommerce features are introduced later, this policy will be revised before those features go live.